General conditions of sale

Last updated December 6, 2024

Article 1 - Purpose

These conditions govern sales by the company Keycapsule 15 rue des postiers 67300 Schiltigheim of electronic products.

Article 2 - Price

The prices of our products are indicated in euros including all taxes (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.

In the event of an order to a country other than mainland France, you are the importer of the product(s). concerned. Customs duties or other local taxes or import duties or state taxes may apply. to be payable. These rights and sums are not the responsibility of the Keycapsule company. They will be your responsibility and are your sole responsibility, both in terms of declarations and payments to competent authorities and bodies in your country. We will...

All orders, regardless of their origin, are payable in euros.

Keycapsule reserves the right to change its prices at any time, but the product will be invoiced based on the price in effect at the time of order validation and subject to availability.

The products remain the property of Keycapsule until full payment of the price.

Please note: as soon as you physically take possession of the products ordered, the risks of loss or damage to the products are transferred to you.

Article 3 - Orders

You can order:
On the Internet: https://keypcasule.shop

Contractual information is presented in French and will be confirmed at the latest late at the time of validation of your order.

Keycapsule reserves the right not to record a payment, and not to confirm a order for any reason whatsoever, and more particularly in the event of a supply problem, or in case of difficulty concerning the order received.

Article 4 - Validation of your order

Any order placed on the website https://keypcasule.shop assumes adherence to these General Conditions. Any order confirmation implies your full adherence and full compliance with these general conditions of sale, without exception or reservation.

All data provided and the recorded confirmation will constitute proof of the transaction.

You declare that you are fully aware of this.

The order confirmation will be worth signature and acceptance of the operations carried out.

A summary of your order information and these General Conditions will be sent to you in PDF format via your order confirmation email address.

Article 5 - Payment

By validating your order, you are obligated to pay the price indicated.

Payment for your purchases is made by credit card using the secure Carte Bancaire and Paypal system.

The card is only debited when the order is shipped. In the case of deliveries split, only the products shipped are debited.

Article 6 - Withdrawal

In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a period of 14-day right of withdrawal from receipt of your products to exercise your right of withdrawal without having to justify reasons or pay a penalty.

Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your liability is incurred. Any damage suffered by the product on this occasion may be of a nature to cause failure of the right of withdrawal.

Return costs are your responsibility.

In the event of exercising the right of withdrawal, the company Keycapsule will reimburse the sums paid, within 14 days following notification of your request and via the same means of payment as the one used when ordering.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not does not apply to:

• The supply of services fully performed before the end of the withdrawal period and the performance of which has started after prior express agreement of the consumer and express waiver of his right of withdrawal.
• The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the control of the professional and likely to occur during the withdrawal period.
• The supply of goods made to the consumer's specifications or clearly personalized.
• The supply of goods liable to deteriorate or expire rapidly.
• The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
• The supply of goods which, after being delivered and by their nature, are inseparably mixed with other items;
• The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon conclusion of the contract depends on fluctuations in the market beyond the control of the professional.
• The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
• The supply of a newspaper, periodical or magazine, except for subscription contracts to these publications.
• Transactions concluded at a public auction.
• The supply of digital content not supplied on a tangible medium, the performance of which has commenced after agreement express prior consent of the consumer and express waiver of his right of withdrawal.